Shipping times vary depending on the product and destination. Most orders are processed within 1-3 business days and delivered within 4-7 business days. Tracking information will be provided once your order ships.

We want you and your pet to be happy with your purchase, If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery. We'll work with you to provide a replacement or refund when applicable.

Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress and estimated delivery date.